New students will receive an envelope with details on how to activate their personal internet account from their respective school or department (if undertaking a degree program) or from the non-academic programs section of the Academic Affairs Office (if undertaking a non-degree program). Students can then log into the identity authentication website (http://id.tsinghua.edu.cn) to activate their internet account. After activating their account, receiving their account login and password information, they can login via Wi-Fi or wired connection and access the internet.
If students encounter any difficulties when activating their account, they can go to the Information Technology Service Center, or contact them via the contact number below.
Information Technology Service Center
Address: Room A128, Lee Shau Kee Science and Technology Building, (李兆基科技大楼A128)
Opening hours: Monday to Friday: 8:00am – 12:00 pm, 1:00pm – 5:00pm
Contact number: 62784859 / 62771940